Waitress Charging Customers Bill

Čili and EPS cooperation has started in 2015. Currently mobile card readers are used for accepting card payments in the restaurants. In the beginning of 2016 another innovation, expanding possibilities of card readers, has been implemented – the possibility to grant tips while paying by bank card.

Although the tips functionality is not novelty in other countries, solution proposed by EPS LT is the first practically implemented in Lithuanian restaurants and cafes.

Solution operation is based on the identification of employee and individual accounting of received tips. The waiter has unique identifier to unlock the functionality. As waiter enters the amount due, the customer chooses whether to pay tips or not and specify the amount. Before confirming the payment by entering PIN code, the customer sees on card reader’s screen two amounts – the bill and tips.
Information about the payment, tips amount, place and time is stored at EPS LT server and in real time is transferred to Čili book-keeping system. Individual accounting allows calculate each employee’s accumulated tips and respectively to pay the taxes.
We believe that making tips granting more available and convenient is beneficial for HoReCa service providers and their employees, as well as their clients. We hope that other companies will also show interest in this solution because of its innovativeness and benefits.